Stop Answering Roadside Calls at 3 AM.
We answer the calls so you don’t have to.
DispatchLink provides professional remote dispatch services for towing and roadside assistance companies. We help you capture more calls, improve customer satisfaction, and give you back your nights.
Why DispatchLink?
- Professional U.S.-based customer experience
- Experienced dispatchers
- Towbook integration
- Customer updates and ETA management
- Call monitoring from start to finish
- Increased call capture
- Scalable solutions
- Flexible coverage options
- No long-term contracts
- Dedicated support
Why Outsource?
Save Money
No payroll taxes, benefits, or employee turnover.
Never Miss Calls
Capture more revenue opportunities.
Focus on Growth
Spend time running your business instead of answering phones.
Better Customer Experience
Professional communication from beginning to end.
Our Services
Incoming Call Handling
We answer your calls professionally using your company name and procedures.
Dispatch Coordination
We dispatch technicians and monitor every job from start to completion.
Customer Updates
Customers stay informed with ETAs and status updates.
Towbook Integration
We work directly within your Towbook account so you maintain complete control of your business.
Roadside Assistance Supported
Our dispatch center supports professional operators handling:
Our Process
1
1. Answer
We answer every call professionally.
2
2. Dispatch
We dispatch through your Towbook account and coordinate with technicians.
3
3. Update
Customers receive ETA and delay notifications.
4
4. Monitor
Every job is tracked until completion.
5
5. Close
A professional experience from start to finish.
Simple & Transparent
We believe in earning your business every month. No complex contracts.
- No Long-Term Contracts
- Initial 90-day commitment
- 30-day cancellation notice afterward
- Monthly prepaid billing
- Automatic ACH billing for convenience
- Setup fee may apply
Customized Pricing
Every company is different. We structure custom pricing based on your operational volume:
Whether you need overnight coverage or full 24/7 dispatch, we can build a solution that fits your operation.
Who We Serve
We partner with businesses of all sizes looking to optimize their telephone dispatch operations:
Let's Connect
Ready to scale your business and get your nights back? Reach out directly or fill out our contact form.
Request Info
Submit your operational details below to receive a customized call strategy.